Topic: Crisis Mamagement
Part 1a: Identifying a Crisis
The easiest way to identify a business crisis is to assess the problem for three key elements.
Part 1b: Match the following types of crisis to the correct definitions
1. Financial Crisis
2. Personnel Crisis
3. Organizational Crisis
4. Technological Crisis
5. Natural Crisis
6. Confrontation Crisis
7. Workplace Violence Crisis
8. Crisis of Malevolence
Vocabulary:
pose a threat: (v.) to present a danger or risk
imminent: (adj.) about to happen
malevolence: (n.) the quality of wanting to do harm/evil to others
extort: (v.) obtain something by force or threats
compromised: (adj.) unable to function well.
Part2: Video
Vocabulary:
upheaval: (n.) a violent or sudden change or disruption
crave: (v.) feel a powerful desire for something
trope: (n.) a style or theme that recurs
playbook: (n.) an overview of a business or team’s strategy
ramp up: (v.) increase the level or amount of something sharply
backfire: (v.) have an opposite, negative effect to what was intended
counter-intuitive: (adj.) contrary to intuition or common sense.