Topic: Cold calls and Warm calls
Part1: Read the sentence and then complete the vocabulary exercise
Part2: Video
In the video, a sales trainer explains strong and weak approaches to sales introductions.
Part 3: Roleplay
In pairs, students will roleplay as telemarketers and prospects. The teacher will tell you whether you are making a cold call or a warm call. You can base your sales call on one of the following ideas (or one of your own):
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