京都で英会話を習うなら!四条烏丸より徒歩5分
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Topic: Email SKills - Making a Complaint
Introduction
You may write an email complaint if a product you received differs from what you expected or if a company provided you with unsatisfactory services or advertised false or misleading information. EG if a vendor promised new laptops that last five years and employees report issues after two years, you might consider complaining.
You can send an email complaint to specific individuals or departments, such as a retail customer service department. The email typically includes a description of the issue, a summary of what you expected, how it affected your business and how you expect it to be fixed.
Part1: Email Flow
art 1: Email Flow
1. Identify the addressee
2. Describe the issue
3. Attach supporting documentation
4. Explain the impact
5. Name your resolution desires
Part 2: Writing
Choose one scenario and then write an email of complaint in response to the problem. Follow the steps outlined in part 1 to organize your email.
