京都で英会話を習うなら!四条烏丸より徒歩5分
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受付時間：10:00-21:00 (曜日により異なります)
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Topic: Phone Skills -Review
Part 1: Listening – An External Call
Listen to the audio featuring two members of staff from two different companies. Write down the missing words in each blank space, and note the speakers’ speaking tones and polite choice of language.
Part 2: Listening – An Internal Call
Listen to the audio featuring two members of staff within the same company. Write down the missing words in each blank space, and pay special attention to the concise, efficient nature of the call.
Part 3: Roleplay
In pairs, you will be assigned one of the situations. Whether you are making or receiving the call, remember to keep your language and tone professional.
