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Lesson Materials / 予習復習

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予習:Business Week37 (January 4-10 2023)

Topic: Phone Calls

Part 1 – We are going to look at three versions of a business phone conversation. Read them and consider the differences in formality and tone. When is each tone appropriate?

Part 2 – Dos & Don’ts

Part 2 – Roleplay
Using one of the topics below, simulate a phone conversation to discuss the situation.
Topics:
Collaboration with another company / Confirming information is correct / Discussing the price of something / Arranging a meeting / Complaining about a staff member’s rude behaviour / Making a price inquiry

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