京都で英会話を習うなら!四条烏丸より徒歩5分
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Topic: Management skills
Lesson: Implementing management decisions
Delegating responsibilities is one of the most important roles of any manager. ‘Delegation’ means to take a job or task that you normally do yourself and assign it to another staff member.
Part 1: Delegation
There is a list of tasks at a company. Discuss with your partner which tasks you would delegate and which you would not.
Part 2: Incentives
Incentives, or rewards, can be a powerful way to motivate employees.When properly motivated, staff members tend to work harder and stay with a company longer. There are many kinds of incentives, including raises, bonuses, paid leave, and gifts, like concert tickets and electronics. Read the story below about a company that is having staff motivation problems and design an incentive system for it. Feel free to make any other recommendations to improve the situation.
Part 3: Replying to Employees’ Concerns
It’s often difficult for managers to deal with concerns and decide how to praise and offer constructive criticism to their staff. Read the situations below. How would you respond to these employees?
